- 发布时间：2020-09-30 14:57:43
“Excellent Product, Reliable Quality, Supreme Reputation, Satisfied Service, Strict Standard Adherence, Contract Implementation” is our commitment to all customers using our products. To ensure timely, safe and normal operation of our equipment, our company will carry out perfect after-sales service on the products, and will do the following tasks to achieve user satisfaction:
1. Our company will provide technical service in the whole process from product installation to operation after products arrive at the scene, namely onsite guided installation, equipment debugging, assisted operation and other tasks;
2. Guarantee comprehensive quality of products, and implement “Three Guarantees” service for products within one year;
3. As long as customers raise service requirements on our products during use, our company will make responses within 2 hours after receiving user notice; our service personnel will arrive at the scene to provide service within 24 hours (inside the province)—48 hours (outside the province) in case of any requirement on field service. In the service tenet of “Customer-oriented”, we will provide users with zero-defect products sincerely.